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Only in the case of returns that are not classified as standard (like charge-backs on credit cards as well as return debits with ELV and PayPal) we will need to invoice you as vendor 10,66 €.

If an affiliate participates in the commission of the sale, in the case of a not standardised return, the affiliate bears a share of the fee in the amount of the percentage commission due to the affiliate.

It is caused by a charge-back fee which the payment providers charge to cover the extra effort.

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