We take care of returns, cancellations, and revocations for you.
If one of your customers would like to return a product, please
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do the following:
1. As a vendor your Your client will first contact you which enables you to as a vendor. Please check the return claim.
2. If the return is justified, please contact our support via support@affilicon.net.
3. We will immediately arrange a refund for your customer.
At the same time as a vendor you'll be refunded we will arrange your refund of the total affilicon fees. Consequently
Therefore, in case of standard returns there will be no return fee for you or your clients.
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Only in the case of returns that are not classified as standard (like charge-backs on credit cards as well as return debits with ELV and PayPal) we will need to invoice you as vendor 10,66€66 €. This is because the payment providers charge
It is caused by a charge-back fee which the payment providers charge to cover the extra effort. Please consider, that this
Attention: The charge-back fee will only be applied in the case of non-standard returns.
As long as returns, cancellations, and revocations can be handled the in a standard way mentioned above, we will make the return for you and your customers free of charge.
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Just write us a message using our help center via “Write an emaile-mail”.
We're looking forward to hearing from you!